Privacy Policy

---

                                                                                              Privacy Policy
Effective Date: August 2, 2025

Welcome to Concept Windows Siding & Roofing LLC.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (txconcept.com) and when you engage with us as a client or lead

1. Who We Are

Concept Windows Siding & Roofing LLC is a fully licensed and insured residential contractor operating in San Antonio, Texas, and surrounding areas.
We specialize in roofing, siding, and window installation services.

2. Information we Collect.

We collect both personal and non-personal information, including:

a. Personal Information 

Provided directly by you:

• Name, email, and phone number
   
• Address or property details
   
• Project details, preferences, or service requests
   
• Insurance claim or financial information (if voluntarily submitted)
   
• Contact through inquiry forms or scheduling tools

b. Information Technical 

Collected automatically:

• IP address, device type, browser, and operating system
   
• Pages visited and time spent on our site
   
• Cookies or similar tracking tools (see Section 4)

3. How we use your information

We use your data to:

• Respond to inquiries and provide roofing, siding, and window services
   
• Prepare estimates, perform work, and manage projects
   
• Provide updates, promotions, or service reminders
   
• Comply with local building codes, insurance requirements, and record-keeping obligations
   
• Improve website functionality and user experience

4. Cookies and Tracking Tools

We use cookies and analytics tools (such as Google Analytics and Facebook Pixel) to:

• Track user activity and improve site performance
   
• Retarget visitors for marketing purposes (with consent)
   

You can manage cookie settings in your browser at any time.

5. Your Privacy Rights

You have the right to:

• Access your personal data
   
• Request corrections or deletion
   
• Opt out of email or SMS marketing
   
• Withdraw consent for data use

5.1 Opt-out and Unsubscribe Options

You may opt out of receiving marketing emails or texts at any time.
Each email includes an unsubscribe link at the bottom, or you may email us directly at info@txconcept.com with "Unsubscribe" in the subject line. 

6. Data Sharing

We do not share your personal data (Name, Email, Phone, etc.) with any third-party vendor or company for marketing or sales purposes.

We may disclose your information only when required by law/government or to protect our rights, privacy, safety, or property, or that of others.

7. Compliance with Local Laws 

As a contractor licensed in San Antonio, Texas:

• We comply with local licensing and insurance requirements
   
• We protect client information as part of our professional obligations
   
• We follow applicable building codes and regulations in San Antonio and surrounding areas

8. Security Measures

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

9. Children's Policy

Our services are not directed to children under 18. We do not knowingly collect data from minors.

10. Third-Party Links 

Our website may include links to third-party websites or tools (e.g., financing options, supplier sites, etc.). We are not responsible for the privacy practices of these third parties.

11. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted here, and the date above will reflect the most recent update. Continued use of the Site signifies acceptance.

12. Contact Us

Concept Windows Siding & Roofing LLC
Phone: (210) 846-0900
Email: info@txconcept.com
Website: txconcept.com

Business Hours: Monday–Friday 8 AM – 5 PM, Saturdays by appointment